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Salesforce Consultancy and Managed Services

In a world of accelerating change, incessant demands and exponential data growth, it’s often hard to focus on the big picture, let alone manage the details.  At Cognition24, a leading UK Salesforce Consultancy, our experts will work by your side to give you honest, reliable advice and support. Our advisors will help you make faster, smarter, data-powered decisions right across the spectrum.

Whatever your role, whatever your business, our passion is to make your working life easier by moving data to the heart of your business. We’ll save you time, save you money – and allow you to truly put your customers first in everything you do.  Because if your customers are happy, so are we.

Salesforce Expertise

Implementation

No matter where you are on your Salesforce journey, our experts have almost certainly delivered a similar solution.  Whether you are evaluating Salesforce or are an experienced team in need of additional support, we can assist your existing team or fully manage the project. We have the resources, skills, and knowledge to maximise your investment.

ERP Integration

Salesforce has the power to offer a single view of the customer, bringing Finance, Supply Chain, Manufacturing, Marketing and HR functions seamlessly together into a single platform. Due to our ERP background, we have the expertise and the experience to deliver a fully functional ERP solution for a fraction of the cost of other systems.

Managed Services

Because Salesforce is continually evolving, we understand better than most that this brings certain challenges. Keeping up to date with improvements, enhancements and changes can sometimes feel like a full-time job. We can manage your environment and any connected applications, giving you peace of mind with a transparent and manageable expense.

Change Management

We provide an end-to-end change management consultancy for the delivery of Salesforce; including people, culture and organisational change. In many cases, communication surrounding system roll out is an area overlooked by many businesses. Our experienced team will work alongside your people so they are ready and open to change.

Industry Expertise

Insurance and Financial Services

Experts in Salesforce Financial Services Cloud, we’ll help you connect your business across multiple channels, service lines and geographical locations.

Retail and e-Commerce

Our retail and e-commerce specialists will help you deliver a connected retail experience that unites you and your customers at every level.

Professional Services

With over 20 years of building complex CRM and ERP systems, our team has unparalleled experience across industries and Salesforce clouds.

Our CRM Credentials 

Our specialists design and build effective and scalable solutions on the Salesforce platform. Whether you’re new to Salesforce or growing an existing platform, we are here to help. As an independent Salesforce consultancy and registered partner, we are a safe and trusted pair of handsCognition24 has offices in the UK and North America and supports a wide range of businesses and organisations around the world. Our experienced team of consultants only deliver the best solutions. We’ll simplify your processes to make your business more effective.
 
So what makes us different? We view each project as a long-term relationship instead of a one-time build. Our goal is to service your environment for as long as required and support you for as long as you need it.

FinancialForce UK Partner

Cognition24 are proud UK partners of FinancialForce. Built on the Salesforce Platform, FinancialForce automatically gives you and your team a complete, customer-centric view of your business. Financial Force aligns your sales, services, and finance teams around a single customer record. FinancialForce applications help companies tie the front and back office together so that your team can have real-time access to the data that drives the business.

FinancialForce apps are built around the customer – allowing users to see sales, financials and projects all in one customer record. When your sales, services, finance and HR apps are organised around the customer, you have crisp processes, clear visibility and the ability to act from anywhere.

Only the best CRM solutions for your business

For over 20 years our leadership team has been operating in the CRM and ERP market. Having first implemented Salesforce in early 2001, we have a detailed understanding of all major CRM and ERP business systems.

For the past 5 years, we have worked exclusively with the Salesforce platform.  We’ve delivered solutions that solve immediate business problems and provided businesses with a platform to grow.

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Industry Insights

  • A range of external forces are transforming the world of insurance, be that new technology, heightened customer expectations or changing regulation and compliance rules. You might not be able to control these, but you can control how you respond to t...

  • I’ve seen many hideous sights since I’ve been working in consultancy. But the worst – so bad, in fact, that I even hesitate to commit it to writing, are the businesses drowning in spreadsheets. And, believe me, there are way too many of them out......

  • By Annabel Sweet: People, Culture and Change Lead Implementation and deployment of new technology is one of the most challenging things that an organisation can go through. It’s fraught with potentially costly errors that could cause a project to be ...

Our happy customers

We’ve worked with some leading brands across our three main verticals: financial services, retail and professional services, to deliver a number of successful Salesforce projects.