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Insurance

A range of external forces are transforming the world of insurance, be that new technology, heightened customer expectations or changing regulation and compliance rules. You might not be able to control these, but you can control how you respond to them – and the decisions...

One of the biggest challenges facing any small or medium-sized business – and that includes insurance firms – is a lack of hours in the day.  What with all the endless admin, meetings and unexpected problems, the constant stream of jobs to be done is...

As the insurance industry undergoes a period of dramatic change, how are successful businesses dealing with the biggest disruptors and readying themselves for the future? Here, five insiders share their views. Richard Storey: “Make client experiences better and simpler” Richard’s 35 years of experience in the insurance...

If your insurance firm is ready to tackle head-on the many challenges that lie ahead, choosing the right consultants to help you find a way through can, in itself, be one of the biggest headaches you’ll face. However, if you get it right, the rewards...

Between 2004 and 2017, the number of general insurance companies in the UK plummeted from 673 to 436. In the past three decades, the number of insurance brokers has declined from over 10,000 to fewer than 3,500. There are many reasons for this, but a...

A wide range of external forces are rapidly transforming the world of insurance, be that new technology, heightened customer expectations or changing regulation and compliance rules. You might not be able to control these, but you can control how you respond to them – and...

It’s a sad truth that most insurance brokers are still living in the last century when it comes to technology – and are therefore taking big risks with their businesses.   Many may have just about got their heads around the likes of email, online filing of compliance documents and IT-based accounting systems. But when it comes...